Refund & Return Policy
At e-Startup.in, we value your trust and satisfaction. Our Refund and Return Policy is designed to ensure transparency, fairness, and compliance with Indian consumer protection norms.
1. Refund of Payment Received
Before initiating any refund, e-Startup.in reserves the right to make every effort to complete the service as requested. If you are not satisfied with our service, a cancellation fee of 20% of the total amount will be applicable. In case you choose to change or upgrade your service plan, the cancellation fee will not apply.
2. Refund Request Process
To request a refund, please email us at info@e-startup.in within 10 days of submitting your online application.
Your email should include:
- Your registered name and contact number
- The service name and payment reference ID
- Reason for refund
- Bank details (if refund needs to be processed manually)
3. Refund Time Frame
Once we receive your refund request and the required details, the refund will be processed within 7 to 10 business days.
Refunds will be credited via the same mode of payment used during purchase, unless otherwise specified.
4. Cancellation of Application
Once your application or registration has been submitted and processed, it cannot be canceled.
No refund will be issued after the completion of the service or submission of documents to the concerned authority.
5. Clarification About Application
If you have any questions about your ongoing application, please reach us at:
info@e-startup.in
09088449339
If we require additional details or verification, our team may contact you via email or phone to ensure smooth processing.
6. Force Majeure
e-Startup.in shall not be considered in breach of its Satisfaction Guarantee policy or default under any terms of service, and shall not be liable to the Client for any cessation, interruption, or delay in the performance of its obligations by reason of earthquake, flood, fire, storm, lightning, drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, act of God or the public enemy, epidemic, famine or plague, action of a court or public authority, change in law, explosion, war, terrorism, armed conflict, labor strike, lockout, boycott or similar event beyond our reasonable control, whether foreseen or unforeseen (each a "Force Majeure Event").
Return & Exchange Policy
We specialize in consultancy and professional services such as business registration, licensing, and compliance.
Since our deliverables are intangible and personalized, returns and exchanges are not applicable once the service has commenced or documents have been submitted.
However, if you believe there is an error or discrepancy in the service provided, please contact our support team within 7 calendar days of completion.
Our team will review your concern and, if appropriate, take corrective action.
You can reach us at:
info@e-startup.in
9088449339
Contact Us Page
Thank you for choosing e-Startup.in for your business registration and compliance needs.
Policy Details
| Policy Item | Details |
|---|---|
| Returns Accepted | Yes — only for defective/non-compliant digital services before processing |
| Exchanges Accepted | Yes — in case of service upgrade/change |
| Product Condition | New/unused digital service only |
| Return Window | 31 days from order date |
| Return Method | Online (via email) |
| Return Label | Included in the package, Free |
| Restocking / Cancellation Fee | 20% of service amount |
| Refund Processing Time | 10 business days |
| Orders Between | April 01, 2026 – March 31, 2027 |